Accessibility Statement

11 November 2025

At SM Hair & Beauty Studio, we are committed to making our website — [www.smhairbeautystudio.co.uk] — accessible to all visitors, including those with disabilities. We believe everyone should be able to experience our services, book appointments, and access information with ease and confidence.

What Web Accessibility Means

An accessible website enables visitors with disabilities to browse, navigate, and interact with content comfortably and effectively. This includes compatibility with assistive technologies such as screen readers, text magnifiers, voice recognition software, and keyboard navigation.

Accessibility Adjustments on This Site

We strive to meet the Web Content Accessibility Guidelines (WCAG 2.1) to the AA compliance level. To achieve this, our website includes:

Clearly structured headings and content hierarchy across all pages
Descriptive alternative text for all images
Defined page language and consistent navigation
Sufficient color contrast for text and visual elements
Reduced use of flashing or motion-based content
Keyboard-friendly navigation and interactive features
Accessible video and audio content where applicable

We continuously review our website to identify and fix accessibility barriers and improve usability for all visitors.

Declaration of Partial Compliance

Some pages on this site may contain third-party content (for example, social media feeds, embedded booking tools, or payment platforms) that we do not control. As a result, certain accessibility features on those pages may not fully comply with WCAG 2.1 AA standards.

Accessibility in Our Salon

Our physical location at 70 Lower Addiscombe Road, Croydon CR0 6AB is designed to welcome all clients.
We currently provide:

Step-free access to the main salon area
A comfortable and accessible waiting space
Assistance upon request for clients with mobility needs

If you require any additional accessibility support before your visit, please contact us in advance — we’re happy to help ensure your comfort and safety.

Requests, Issues, and Suggestions

We are continually working to improve accessibility for everyone. If you encounter any accessibility barriers on our website or need assistance accessing information, please contact our accessibility coordinator:

Accessibility Coordinator: Sandra Morgan

📞 07473 176519
📧 smhairbeautystudio@gmail.com
📍 70 Lower Addiscombe Road, Croydon CR0 6AB, UK

We will review and respond to your message promptly and do our best to resolve any issues.

SM Hair & Beauty Studio
Making beauty accessible to everyone.